SEO in 2018 Means Optimizing Your Site for Voice Search

SEO in 2018 Means Optimizing Your Site for Voice Search

We all know and love Siri (and a few Siri alternatives.) These voice to text search engines are popping up everywhere for one reason: convenience. It’s 2018 and our time is more valuable than ever, making small tasks such as typing to search for content largely inconvenient and not worth our time. In order to keep up in 2018 we recommend you optimize your website for voice search. It’s all the rage, and it’s certainly not a fad.

Silence is a Message, Not Usually a Good One

Silence is a Message, Not Usually a Good One

Reading a book about customer service doesn’t immediately sound like the most entertaining thing in the world. You’d expect to read tips on how to be nice to people and respond promptly, things common sense would tell you. But that’s not my experience with this book. Raving Fans, A Revolutionary Approach to Customer Service was probably the most entertaining book of the month for me because it talked about customer service in a story form. And everyone loves a great story!